1. Introduction
Welcome to AQUASOFT LTD. These Terms and Conditions govern your use of our website aquasoftdrinks.co.uk and your purchase of products from us. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.
2. Definitions
- “Company,” “we,” “our,” “us” refers to AQUASOFT LTD.
- “You,” “your,” “user,” “customer” refers to the individual or entity accessing or using our website.
- “Website” refers to aquasoftdrinks.co.uk.
- “Products” refers to the soft drinks and beverages offered for sale on our website.
3. Use of the Website
- Eligibility: You must be at least 18 years old to use our website and purchase products.
- Account: You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Prohibited Conduct: You agree not to use the website for any unlawful purpose or in any way that may harm or disrupt the website or its users.
4. Product Information
- Description: We strive to provide accurate descriptions and images of our products. However, we do not warrant that the product descriptions, images, or other content on the website are accurate, complete, reliable, current, or error-free.
- Pricing: All prices are listed in GBP and are subject to change without notice. Prices do not include shipping and handling fees, which will be added to your total order amount during the checkout process.
5. Orders and Payment
- Order Acceptance: Your order constitutes an offer to purchase products from us. We reserve the right to accept or reject any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.
- Payment: We accept various payment methods as indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge the total order amount to that payment method.
6. Shipping and Delivery
- Shipping: We ship products to addresses within the UK. Shipping fees and estimated delivery times are provided during the checkout process.
- Delivery: We are not responsible for delays in delivery due to circumstances beyond our control, including but not limited to weather conditions, shipping carrier delays, or customs clearance.
7. Returns and Refunds
- Returns: We accept returns of unopened and unused products within 30 days of the purchase date. To initiate a return, please contact our customer service team at contact@aquasoftdrinks.co.uk.
- Refunds: Refunds will be issued to the original payment method within 14 days of receiving the returned products. Shipping fees are non-refundable.
8. Intellectual Property
- Ownership: All content on the website, including but not limited to text, images, logos, and graphics, is the property of AQUASOFT LTD or its licensors and is protected by intellectual property laws.
- Use: You may not use, reproduce, distribute, or create derivative works of any content on the website without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, AQUASOFT LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the website or products.
10. Indemnification
You agree to indemnify and hold harmless AQUASOFT LTD, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the website or products.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
12. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the new Terms and Conditions.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: contact@aquasoftdrinks.co.uk
- Phone: 0161 237 0666
- Address: Initial Business Centre, Wilson Business Park, Monsall Road, Manchester, England, M40 8WN