Frequently Asked Questions (FAQs)
1. What products does AQUASOFT LTD offer?
We offer a wide range of premium soft drinks, including sparkling water, fruit juices, energy drinks, and immune-boosting beverages. All our products are crafted with high-quality ingredients to ensure refreshing and delightful taste.
2. How can I place an order?
You can place an order through our website by browsing our product catalogue, adding items to your cart, and proceeding to checkout. Follow the on-screen instructions to complete your purchase.
3. Do I need to create an account to place an order?
While creating an account is not mandatory, it is recommended. Having an account allows you to track your orders, save your shipping information, and receive updates on new products and promotions.
4. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are securely processed to ensure your information is protected.
5. How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to check the status of your delivery on the carrier’s website.
6. What are your shipping options and rates?
We offer Standard Shipping (3-5 business days), Express Shipping (1-2 business days), and Next Day Delivery (order by 12 PM for next business day delivery). Shipping rates are calculated based on the weight and dimensions of your order and will be provided at checkout.
7. Do you ship internationally?
Currently, we only ship to addresses within the United Kingdom. We do not offer international shipping at this time.
8. What is your return policy?
We accept returns of unopened and unused products within 30 days of the purchase date. To initiate a return, please contact our customer service